At MM Cosmetics UK, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it under the following conditions:
1. Eligibility for Returns
Items must be returned within 30 days of purchase.
Items must be unused, unopened, and in their original packaging.
Proof of purchase is required.
2. Non-Returnable Items
Gift cards and promotional items are non-returnable.
3. Process for Returns
To initiate a return, please contact our customer service team at info@mmcosmetics.uk with your order number and reason for return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
4. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
5. Exchanges
If you need to exchange an item, please contact us at
Address: 53-33 Bennetts Hill, Birmingham, United Kingdom, B2 5SN.
[info@mmcosmetics.uk] for further instructions.